Does the idea of OOP scare you? Can you just not wrap your head around a Buffer Overflow? Is binary a gender distinction rather than a memory management system? 

I understand why you might be hesitant about IT. Coding can seem intimidating at first, especially if you've never done it before. But the truth is, you don't have to be a coding expert to succeed in IT. There are many other important roles in the field that don't require advanced coding skills.

Project manager

A project manager is responsible for planning, organizing, and overseeing the development and implementation of IT projects. This role requires strong communication, leadership, and problem-solving skills, but does not necessarily require advanced technical knowledge.

The day-to-day activities of a project manager might include:

Developing project plans and schedules: A project manager is often responsible for creating detailed plans and schedules for the project, including setting goals, defining deliverables, and establishing timelines and budgets. This involves working with the project team and stakeholders to understand their needs and requirements, and to identify any potential risks or challenges.

Coordinating and managing the project team: A project manager is typically responsible for managing the project team, which might include assigning tasks, monitoring progress, and providing support and guidance. This involves working closely with team members to ensure that they have the resources and support they need to complete their tasks, and to resolve any issues or conflicts that may arise.

Monitoring and controlling project resources: A project manager is often responsible for managing and controlling the resources needed to complete the project, such as materials, equipment, and labor. This involves tracking and managing the project budget, monitoring project expenses, and ensuring that the project stays on track and on budget.

Communicating with stakeholders: A project manager is typically responsible for communicating with stakeholders throughout the project, including the project team, management, clients, and other key individuals or organizations. This involves providing regular updates on project progress, addressing any concerns or issues, and resolving any conflicts or problems that may arise.

Business analyst

A business analyst is a professional who works with organizations to improve their IT systems and processes. This role involves understanding the needs of the business, analyzing data and processes, and recommending solutions that can help the organization to be more efficient and effective.

The day-to-day activities of a business analyst might include:

Gathering and analyzing data: A business analyst will often spend a significant amount of time collecting and analyzing data from various sources, such as market research, financial reports, or customer feedback. This involves using tools and techniques, such as statistical analysis or data modeling, to identify trends, patterns, and relationships in the data.

Identifying business problems and opportunities: A business analyst will also be responsible for identifying problems or inefficiencies within an organization, and for proposing solutions to these issues. This might involve conducting interviews with stakeholders, analyzing business processes, or using data to identify areas for improvement.

Developing and implementing solutions: Once a problem or opportunity has been identified, the business analyst will work with the relevant stakeholders to develop and implement a solution. This might involve creating a business plan, designing a new product or service, or implementing a new IT system.

Communicating with stakeholders: A business analyst will often need to communicate with a variety of stakeholders, such as senior management, customers, or technical teams. This involves presenting findings and recommendations in a clear and concise manner, and working with others to ensure that the proposed solution is implemented effectively.

Overall, the day-to-day activities of a business analyst can be diverse and dynamic, and will often involve a mix of analytical, problem-solving, and communication skills.

Technical writer

A technical writer is a professional who creates technical documentation, such as user manuals, reference guides, and online help articles. This role requires strong writing and communication skills, as well as the ability to understand complex technical concepts and explain them in simple, clear language.

The day-to-day activities of a technical writer might include:

Gathering and organizing information: A technical writer will often spend a significant amount of time gathering and organizing information from various sources, such as technical specifications, product manuals, or user interviews. This involves working with subject matter experts to understand complex technical concepts, and then organizing the information in a clear and logical manner.

Writing and editing documentation: A technical writer will be responsible for creating a wide range of technical documentation, such as user manuals, reference guides, or online help articles. This involves using clear and concise language to explain complex technical concepts in a way that is easy for non-technical users to understand.

Collaborating with stakeholders: A technical writer will often work with a variety of stakeholders, such as product managers, developers, or customer support teams. This involves coordinating with these stakeholders to ensure that the documentation is accurate, up-to-date, and relevant to the needs of the intended audience.

Reviewing and updating documentation: A technical writer will also be responsible for reviewing and updating existing documentation to ensure that it remains accurate and relevant. This might involve incorporating feedback from users, updating documentation to reflect changes in the product or technology, or creating new documentation as needed.

Overall, the day-to-day activities of a technical writer can be varied and challenging, and will often involve a mix of writing, editing, collaboration, and research skills.

Technical support specialist

A technical support specialist is responsible for providing assistance to customers or users who are having problems with their IT systems or software. This role involves troubleshooting and resolving technical issues, and requires strong communication and customer service skills.

The day-to-day activities of a technical support specialist might include:

Providing technical support to customers or users: A technical support specialist will often spend a significant amount of time providing assistance to customers or users who are having problems with their IT systems or software. This might involve responding to phone calls, emails, or live chat requests from users, and using a variety of tools and techniques to troubleshoot and resolve technical issues.

Investigating and diagnosing technical problems: A technical support specialist will also be responsible for investigating and diagnosing technical problems that are reported by users. This might involve replicating the problem, conducting research, or working with other technical teams to determine the root cause of the issue.

Providing solutions and workarounds: Once a problem has been identified, the technical support specialist will work with the user to provide a solution or workaround. This might involve providing step-by-step instructions, escalating the issue to a higher-level support team, or coordinating with other teams to resolve the issue.

Documenting and tracking issues: A technical support specialist will also be responsible for documenting and tracking technical issues that are reported by users. This involves creating detailed records of the problem, the steps taken to resolve the issue, and any follow-up actions that are required.

The day-to-day activities of a technical support specialist can be fast-paced and dynamic, and will often involve a mix of technical, problem-solving, and customer service skills.

Working in a customer support role can be rewarding. You will be:

Helping others: One of the most rewarding aspects of working in technical customer support is the opportunity to help others who are having technical problems. By providing assistance and solutions to users, technical support specialists can make a positive impact on the lives of others and contribute to their success.

Solving challenging problems: Technical customer support can also be rewarding because it often involves solving complex and challenging problems. This can be a satisfying and intellectually stimulating experience, as technical support specialists must use their skills and knowledge to diagnose and resolve technical issues.

Learning new technologies: Working in technical customer support can also provide opportunities for learning and professional development. Technical support specialists are often exposed to a wide range of technologies, and they can gain valuable knowledge and experience by working with these technologies on a daily basis.

Building relationships: Another rewarding aspect of working in technical customer support is the opportunity to build relationships with customers or users. By providing excellent customer service and support, technical support specialists can develop strong and positive relationships with the people they assist.

Overall, there are many roles in IT that do not require advanced technical knowledge, and that are well-suited to people who have strong interpersonal, communication, and problem-solving skills. You don't need to be able to code. It's the age of No-code.